National Helplines

Organisation Service Description Availability Phone Numbers
Alcohol and other drug helpline  A 24/7 free and confidential hotline for anyone affected by alcohol or other drugs. Support includes counselling, advice and referral to local services. 24/7 1800250015
 beyondblue  A helpline to provide information and advice, and point you in the right direction so you can seek further support. 24/7  1300 22 4636
 Blue Knot Foundation Helpline  Provides help, information, support or referral for adult survivors of childhood trauma and abuse, their partners, family and friends, health professionals and anyone in the workplace working with people who have experienced childhood trauma and abuse. 9am-5pm AEST   7 days a week.  1300 657 380
 Butterfly Foundation’s National Helpline  A free, confidential service that provides information, counselling and treatment referral for people with eating disorders, and body image and related issues 8am-midnight AEST   7 days a week  1800 33 4673
 Carers Australia  Information, counselling, and support for carers (including mental health)  1800 242 636
 Domestic and family violence helpline  Telephone and ongoing counselling service to support people impacted by sexual assault, domestic or family violence and abuse. Also known as 1800RESPECT. 24/7  1800 737 732
 eheadspace  Provides mental health and wellbeing support, information and services to young people aged 12 to 25 years and their families. 9am-1am AEST   7 days a week  1800 650 890
 FriendLine  Supports anyone who’s feeling lonely, needs to reconnect or just wants a chat. Option to speak on the phone or chat online with one of their trained volunteers. 7 days a week  1800 424 287
 Gambling helpline  A free and confidential hotline for those experiencing a gambling problem. Advice, online counselling and referral 24/7  1800 858 858
 Grief line  Free national helpline offering confidential telephone counselling, providing early intervention and prevention of mental health difficulties which may compound a person’s experience of grief and loss. 7 days a week  1300 845 745
 Kids Helpline  Australia’s only free, confidential and private counselling service specifically for children and young people aged 5 to 25. 24/7  1800 55 1800
 Lifeline  Provides 24-hour crisis counselling, support groups and suicide prevention services. 24/7  13 11 14
 MensLine Australia  A professional telephone and online support and information service for Australian men. 24/7  1300 78 99 78
 MindSpot  A free telephone and online service for people with stress, worry, anxiety, low mood or depression. It provides online assessment and treatment for anxiety and depression. AEST  8am-8pm (Mon-Fri) 8am-6pm (Sat)  1800 61 44 34
 QLife  Provides nationwide telephone and web-based services to support lesbian, gay, bisexual, transgender and intersex (LGBTI) people of all ages. 3pm-12am (midnight) AEST   7 days a week  1800 184 527
 PANDA (Perinatal Anxiety & Depression Australia)  Information, counselling and referral service staffed by trained volunteers, professional counsellors and supervising staff. Many helpline counsellors have had their own experience of perinatal depression or anxiety. 9am-7:30pm AEST (Mon-Fri)  1300 726 306
 SANE Australia  Provides support, training and education enabling those with a mental illness to lead a better life 10am-10pm AEST (Mon-Fri)  1800 18 7263
 Suicide Call Back Service  Provides support if you or someone you know is feeling suicidal. 24/7  1300 659 467
 Open Arms — Veterans and Families Counselling  Provides free and confidential, nationwide counselling and support for war and service-related mental health conditions, such as post-traumatic stress disorder (PTSD), anxiety, depression, sleep disturbance and anger. 24/7  1800 011 046
Organisation Service Description Availability Phone_Numbers